When the customer says, "your price is too high.""
When the customer says, "your price is too high," Gauss told you......
After quoting a customer, you often encounter the problem that "your price is too high."". Strictly speaking, the question of "your price is too high" is not a refusal. This is actually a positive signal. .
Because when the customer says, "your price is too high," what we see is a positive signal that can be made right away". Because in his eyes, in addition to "the price is too high", in fact, have accepted in addition to this factor in all other aspects. .
So, what strategies should we take to face such a problem? .
1. use empathy to identify each other's feelings and fully understand your customers. .
2. skillfully guide customer attention to price issues to other equally important factors. For example, good service and high quality products. .
3. ask customers what kind of products they compare with before they feel the price is high. For example, to see whether customers compare products with the same grade products. .
4., must not only reduce prices, without changing other conditions. For example, to extend the delivery time, reduce some services, increase the quantity of single order and adjust the price appropriately, so that customers feel that their price system is very strict and scientific, so as to facilitate the transaction. .
The high price is relative to do business especially for a low price to sell is not high among you less profit in vain ah on the contrary, the price is high, but you can sell at high prices. The middle high profit is also good ah.
But as a mature customers familiar with the industry, when he says that your price is high, he will say that the peer a company's products and you are same, but they are lower than ours, if we say that our quality and service than the good people, trying to pull the line of sight of customers, but often the customer will answer, your products are the same, no matter how, your price is higher than the others, can not accept and ask, do you think in such customers how to Zhou Xuan? .
The high price is not the problem, the key makes him think your price is reasonable!